Support Center

Registration/Login 8

• Registration/Login Overview
• Login Instructions
• External Login Instructions (Google)
• External Login Instructions (Clever)
• External Login Instructions (Classlink)

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Manage Users (Administrator Only) 9

• Manage Users Overview
• Filter Users by Status (Show Inactive Users)
• Add New User
• Bulk Invite Users to District
• Understanding User Permissions

See all 9 articles

Manage Students 18

• Manage Students Overview
• Filter Students by Status (Show Archived Students)
• Creating and Managing your Student List
• Manually Add Students
• Bulk Archive Students

See all 18 articles

Manage Log Templates 7

• Manage Log Templates Overview
• Create a Basic Log Template
• Create/Edit a Service Tracking Log Template
• Create/Edit a Progress Monitoring Log Template
• Bulk Delete Log Templates

See all 7 articles

Service Tracking 5

• Service Tracking Overview
• Creating Service Tracking Logs
• Using the Service Tracking Grid
• Understanding Service Tracking Grid Validation
• Marking a Student Absent (Missed Service)

Progress Monitoring 5

• Progress Monitoring Overview
• Creating Progress Monitoring Logs
• Using the Progress Monitoring Grid
• View Progress Monitoring History and Goal Detail
• Understanding Progress Monitoring Grid Validation

Student Notes 4

• Student Notes Overview
• Creating Student Notes
• Using the Student Notes Grid
• Understanding Student Notes Grid Validation

Data Exploration 36

• Data Exploration Overview
• Student Overview Page
• Student Summary Page
• Student Detail Page
• User Overview Page (Administrator Only)

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Reports 3

• Reports Overview
• Generating a Report from the Reports Page
• Generating Reports from other pages

Settings (Administrator Only) 17

• Settings Overview (Administrator Only)
• Edit Progress Monitoring Options (Administrator Only)
• Log Settings (Administrator Only)
• Log Settings - Log Lockout
• Edit Student Note Types (Administrator Only)

See all 17 articles

Profile 6

• Profile Overview
• Change Email
• Manage Password
• Manage External Logins
• Notification Preferences

See all 6 articles

Provider Home Page 5

• Provider Home Page Overview
• Provider Home Page - High Level Data
• Provider Home Page - Service Tracking
• Provider Home Page - Progress Monitoring
• Accessing the Provider Home Page as an Administrator

General 3

• Sort, Filter & Group Tables
• Expanding your Service and Goal Selections
• Using Log Templates when Service Tracking or Progress Monitoring

Troubleshooting 2

• Troubleshooting Tips
• Clearing Your Browser Cache