When submitting your service tracking logs, a yellow warning message instead of a green confirmation message indicates errors. This article will help you understand these errors.



Identifying Errors:


  • Red Triangle: This appears next to rows with errors, hover over it for more details.



  • Red Cell: This highlights the specific cell causing the issue, hover over it for more details.


  • Pending Errors: Once you have edited a cell, it will no longer be completely highlighted in red; instead, it will have a small red underline to mark that an error has been addressed. Hovering over the cell will display the Pending Error, i.e. the source of the original error. Submitting a log will clear all pending errors that were successfully addressed.


Each log type has different requirements and possible error messages. Find more information here: